Customer Satisfaction

We always contact you after the funeral to make sure that everything was as you expected on the day.

We like to know if there were any ways in which we could have improved our service, so we send a short questionnaire out with the funeral invoice.

In 2018, the results of these surveys, based on 25,035 responses were:

• 98% of clients are satisfied with their overall experience
• 96% of clients would use our services again

You can contact us at any time to let us know what you think of our service by